Introduction to the Complaints Procedure
At Hatszz Prestige Care, we are committed to addressing and resolving any concerns our clients may have. Our complaints procedure is designed to ensure that all issues are handled promptly and effectively, maintaining the high-quality care we promise to deliver.
Ready to Proceed?
If you have a concern, we encourage you to follow the steps outlined in our complaints procedure to ensure your voice is heard.
Steps to File a Complaint
Filing a complaint with Hatszz Prestige Care is straightforward. Follow these steps to ensure your concerns are addressed promptly and effectively.
- Step 1: Identify the issue and gather all relevant information.
- Step 2: Contact our support team via the Contact Information section.
- Step 3: Fill out the complaint form available on the Complaints Procedure page.
- Step 4: Submit the form and await confirmation from our team.
- Step 5: Our team will review your complaint and get back to you within 5 business days.